Tech-support

Solutions offered by Inoventica Services are built on a fault-tolerant high-performance cluster platform and use Microsoft’s innovative products.
Inoventica Services’ technical support
  • 24-hour subscriber registration and technical request logging
  • Multiple support options: through Subscriber’s Personal Account Page and email.
  • Basic (weekdays 9:00 through 18:00, Moscow time) and extended (24/7) technical support.
  • Other services: OS installation (Windows, Linux), software of your choice.
Our goal is to provide the highest possible level of support for our products. All tech support employees are highly-trained specialists with certificates of various levels: MCP, MCSE, MCSA, CCNA etc.

Inoventica Services’ competencies earned as part of the Microsoft Partner Program allow us to provide our clients and partners with a full range of both cloud and classic hosting services, and lease physical servers as well as Hyper-V and KVM infrastructure.

To submit a tech support request, send an email from the mailbox authorized on your Personal Account Page to support@invs.ru

All requests are logged and assigned a unique number, allowing us to track the status of the request. Depending on the complexity of the problem, solution may take several minutes to several days.

You are interested in our services, but do you have any questions? Our specialists are ready to answer them and find the right solution for you!

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