Solutions offered by Inoventica Services are built on a fault-tolerant high-performance cluster platform and use innovative products.
Inoventica Services’ technical support
- 24-hour subscriber registration and technical request logging
- Multiple support options: through Subscriber’s Personal Account Page and email.
- Basic (weekdays 9:00 through 18:00, Moscow time) and extended (24/7) technical support.
- Other services: OS installation (any OS), software of your choice.
Our goal is to provide the highest possible level of support for our products. All tech support employees are highly-trained specialists with certificates of various levels: MCP, MCSE, MCSA, CCNA etc.
To submit a tech support request, send an email from the mailbox authorized on your Personal Account Page to support@invs.ru
All requests are logged and assigned a unique number, allowing us to track the status of the request. Depending on the complexity of the problem, solution may take several minutes to several days.